to Martindales, the UK's leading supplier to the insurance industry of repair and replacement services for windows, doors, locks, conservatories and patio and garage doors.
Our service capability includes the following in-house services
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Call Centre |
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Claims Handling |
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Surveyor Network |
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Specialist Fitting Teams |
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Manufacturing Facilities and Delivery Fleet |
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Our service and products
It's easy for companies to make bold statements about the benefits they can deliver, however at Martindales our approach is very different.
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Please note that all telephone calls are recorded for training and monitoring purposes.
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| Click here to see before & after photos of some of the many repairs we successfully carry out for our customers. |
We have now enhanced the SMS service to send customers an additional message on the day of the visit, to advise that the surveyor or repair team in now en route to their scheduled appointment. For surveys the message will also introduce the name of the surveyor who will be attending.
Martindales Achieves ISO14001 Environmental StandardMartindales Limited has achieved ISO14001 certification for its Environmental Management System (EMS).
Investment Enhances Martindales Manufacturing CapabilityMartindales Limited has made a significant investment in its business to take its PVCu & glazing production capability to a new level.
Martindales Launches Online Payment ServiceMartindales Limited has launched a new service enabling customers to make their policy excess contribution payment online.
STORM DAMAGE CAUSES CLAIMS TO SOAR BY 85%At Martindales, we pride ourselves on our ability to respond swiftly and effectively to any emergency or crisis experienced by our client's customers.
Martindales Extends PDA Technology to Out of Hours ServiceMartindales Limited has become the only glazing service provider to the insurance sector to control all of its field-based activities through PDA technology.
MARTINDALES DEPLOYS LATEST TECHNOLOGY TO OVERCOME INDUSTRY PROBLEMMartindales Limited has taken advantage of the latest technology to make warped and cracked woodgrain door panels a thing of the past.
WEB PORTAL ENABLES 24/7 CLAIMS TRACKINGMartindales Limited has further developed its online web portal, enabling the tracking of claim progress by customers and insurers alike.
TOP HEALTH & SAFETY ACCREDITATION FOR MARTINDALES LTDMartindales Ltd is one of the latest group of successful companies to join the leading edge scheme SAFEcontractor, designed to help the industry improve it's safety record.
MARTINDALES FURTHER DEVELOP IN HOUSE BESPOKE SOFTWARE PACKAGEMartindales Ltd have made further developments to our existing bespoke software PDA package to include on site spot checks.
MAINTENANCE TEAM BENEFIT FROM BESPOKE PDA TECHNOLOGYFollowing the success of PDA technology, Martindales have developed a Maintenance pack to control works carried out on all in house machinery.
MARTINDALES GO 'GREEN' AND LEAD THE WAY ON RECYCLING INITIATIVEMartindales lead the way on recycling initiative with in excess of 70% of waste products being recycled, helping to control costs in an industry not yet renowned for it's 'green' credentials.
INDUSTRY FIRST TEXT SERVICE FOR MARTINDALESMartindales have developed and introduced an industry first SMS text messaging service.
MARTINDALES' AUTOMATED DIARY SYSTEM CUTS 200,000 MILES OFF TRAVEL TALLYMartindales are pleased to announce the launch of the new bespoke Automated Diary System following twelve months development.
Phase Two PDA Rollout CompletedMartindales are pleased to announce the completion of phase two of its PDA development programme 4 weeks ahead of schedule.
