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Consumers overview

Who are Martindales and how can we help?

Working on behalf of the UK insurance industry, we are a leading supplier of claims management services for the repair and replacement of glass, windows, doors, locks, garage doors and conservatories.

Our branch network is situated throughout the UK to deliver a fast and reliable local service whilst ensuring full national control.

For your peace of mind Martindales only provide directly employed and vetted staff.

All Martindales manufacturing processes are accredited with the internationally recognised quality standard BS EN ISO 9001:2000.

Following the damage to your home, it’s our job to secure the property if necessary and carry out any repair or replacement work.

Why do Martindales repair damaged items rather than replace them?

Many years of experience and also customer feedback has shown that a repair is often the best solution for policyholders.

There are a number of reasons for this and these are listed below:

  1. We complete the work in the shortest possible time, as we don’t have to wait for an item to be manufactured
  2. We can guarantee there will be no problem with matching the frame or glass to your other windows and doors
  3. By not having to remove a frame, we can ensure that there will be no damage to the surrounding decorations, rendering or brickwork
  4. You will not be disrupted by having windows and door frames removed
  5. After a repair is completed the frame is at least as strong as it was when new
  6. All Martindales repairs carry the same guarantee as our replacement products